Here’s proof that the AI ​​boom is real: More people are using ChatGPT at work | Trending Viral hub


Since the launch of ChatGPT in November 2022, many people in science, business, and media have been obsessed with AI. A cursory look at my own work published during that period points to me as one of the culprits. My defense is that I share with those other obsessives the belief that great linguistic models are the vanguard of an epoch-making transformation. I may be swimming in generative Kool-Aid, but I believe the AI ​​advances within our reach will change not only the way we work, but also the structure of businesses and, ultimately, the course of humanity. .

Not everyone agrees and there has been a backlash in recent months. AI has been oversold and overrated, according to some experts now I think. self-named Gary Marcus, Chief AI Critic recently said about the rise of LLMs: “It wouldn’t be surprising “If, to some extent, all of this failed.” Others claim that AI is trapped in the “trough of disappointment.”

This week we got some data that won’t answer the biggest questions, but it does provide a snapshot of how the United States, if not the world, views the advent of AI and big language models. The Pew Research Center, which conducted similar research during the rise of the Internet, social media, and mobile devices, published a study on how ChatGPT was used, viewed, and trusted. The sample was taken between February 7 and 11 of this year.

At first, some of the figures seem to indicate that the LLM controversy might be a parochial disagreement that most people don’t care about. One third of Americans I have not heard by ChatGPT. Just under a quarter have used it. Oh, and despite all the panic about how AI is going to flood the public square with misinformation about the 2024 elections? So far, only 2 percent of Americans have used ChatGPT to get information about the presidential election season now underway.

However, in more general terms, survey data indicates that we are looking at a powerful technology whose rise is just beginning. If the Pew sample is accepted as indicative of all Americans, millions of people are familiar with ChatGPT. And one thing stands out in particular: While 17 percent of respondents said they’ve used it for entertainment and an equal number say they’ve tried it to learn something new, 20 percent of adults say they’ve used ChatGPT. to work. This figure represents a dramatic increase from the 12 percent who responded affirmatively when asked the same question six months earlier – an increase of two-thirds.

When I spoke with Colleen McClain, a Pew research associate involved in the study, she agreed that it appears to follow in line with other big technological changes. “If you look at our trend graphs over time in Internet access, smartphones and social media, certainly some of them show this uptick,” she says. For some technologies there has been a stabilization, she adds. But in the ones she mentioned, the plateau occurred only when so many people got on board that there weren’t many stragglers left.

The crazy thing about that sudden jump in commercial use of ChatGPT from 12 percent to 20 percent is that we’re only in the beginning stages of human collaboration with these models. And the tools to make full use of ChatGPT are in a nascent state. That is changing rapidly. OpenAI, the creator of ChatGPT, is in full swing, and AI giants Microsoft and Google are still in the process of diverting their workforce to redesign each product line to integrate conversational AI. And startups like Mountain range, which is building agents for corporate clients, is enabling custom uses that leverage multiple models. As this process continues, more people will use artificial intelligence tools. And since the base models are improving exponentially, have I heard that GPT5 appears this year?—That will make them even more attractive. This raises the possibility that the quality of virtually all work lies in how well the talents of a collaborative robot can be harnessed.

What technology from the past can help us understand the trajectory of the rocket we are on? While the almost unlimited ceiling of AI makes it difficult to find an analogue, I suggest the adoption of spreadsheets. Dan Bricklin and Bob Frankston invented them in 1978, and a year later the concept was embodied in VisiCalc, which at the time only worked on Apple computers. Spreadsheets had a phenomenal and disruptive effect on the business world. More than just accounting tools, they unleashed an era of business innovation and shook up the flow of information within companies. However, it took a few years before spreadsheets were widely adopted by the business world. The turning point came with a new, more powerful product called Lotus 1, 2, 3, which ran on the IBM PC. Current and future startups in the world of AI, like Sierra, hope to become the Lotos of our era, but also to be much more consequential and long-lasting. Spreadsheets are largely limited to the business realm. LLMs can apparently mess with anything.


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