How to talk to a human at the IRS | Trending Viral hub


In it the tax return process, there are few tasks that seem as daunting as speaking with a human at the Internal Revenue Service.

Taxpayers who contact the IRS continue to experience long wait times, according to the 2023 annual report published by the Taxpayer Advocate Service, an independent organization hosted by the IRS.

But in some cases, you must contact an agent with a complex question about your filing or for more information to successfully complete your return.

The good news is that much of what you may need is online, through IRS website or your application IRS2Go. The IRS interactive search for tax assistant The tool can answer anonymous questions about various tax laws that are specific to your circumstances.

He IRS Refund Tracker It also tells the taxpayer what stage their return is in once it has been submitted and 24 hours have passed. If there is a problem with your refund that requires you to contact the IRS, the refund status checker will tell you to do so.

If you can’t find the answer to your question through the IRS website or app, you can call the agency directly or visit a local IRS office. Here’s a step-by-step guide to do both:

1. Call the IRS.

You can contact the IRS by phone about your personal return by calling 1-800-829-1040. This phone line is staffed from 7 am to 7 pm local time.

According to the IRS, wait times can average four minutes, although some callers may experience longer wait times, particularly on Mondays and Tuesdays and around the April deadline to file their taxes. (When Mashable called on a recent Wednesday afternoon, the wait time was about 15 to 30 minutes.)

In your search for information on how to talk to a human being at the IRS, you can find websites not affiliated with the IRS that feature a phone tree with detailed instructions on which prompts to select.

Mashable doesn’t offer similar instructions because phone tree selections can change over time. However, it is essential to listen carefully to each message, since there are several depending on your needs.

For example, asking about a refund is a separate message from questions related to your personal taxes. The same is true if you have questions about taxes related to health care law.

When you listen to the selections, make sure you don’t multitask; It will be easy to miss the message or get confused. Also, set aside uninterrupted time and prepare for a longer waiting period. You don’t want to go to the trouble of calling and surfing the phone network only to realize that you don’t have enough time to wait for an agent.

2. Visit a local IRS office.

The IRS has local offices throughout the country where you can speak directly with an agent. You can find the location closest to you by searching the IRS Taxpayer Assistance Center office location tool.

The number of offices varies from state to state. In Arkansas, for example, there are three offices, one in Fayetteville, one in Jonesboro and one in Little Rock. In California, however, there are 28 locations, including some in the Los Angeles area.

Services typically provided at local offices include account inquiries, basic individual tax assistance, and payment arrangements. Please call the location closest to you in advance to schedule an appointment. Be sure to arrive at your appointment prepared with documents, including a current government-issued photo ID, a taxpayer identification number (such as a Social Security number), and any tax documents.

While an in-person visit to a local IRS office may not be possible for all taxpayers, it may be the right solution for those who can access a location and want to speak face-to-face with someone who can answer their questions.


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