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If you are a current or former Verizon customer and purchased a traditional postpaid wireless plan within the last seven years, you may be owed money in 2024 as part of a $100 million class action settlement. Verizon is making the payments to address claims that its service plans were misleading because advertised prices did not include an administration fee.
In a class action lawsuit, the plaintiffs allege (PDF) that Verizon implemented, charged, and increased an administrative fee for postpaid wireless or data services in a deceptive and unfair manner.
In a statement to CNET, a Verizon spokesperson said the company “clearly identifies and describes its consumer wireless administrative fee multiple times during the sales transaction, as well as in its marketing, contracts, and billing. This fee helps our company to recover certain regulatory compliance and network-related costs.”
Here’s what you need to know about the Verizon Wireless settlement, including who is eligible for a payment of up to $100 and how to file a claim. For more information on charges and fees, here’s how the Biden administration is approaching junk rates.
Who is entitled to money from the Verizon class action settlement?
You may be eligible if you are a current or former US customer who purchased postpaid wireless or data services from Verizon and paid an administrative fee or a telecommunications administrative and recovery fee between January 1, 2016 and January 8, 2016. November 2023.
A postpaid wireless plan means customers pay for the service after they use it, at the end of their billing cycle. The settlement does not include customers who purchased prepaid plans from Verizon.
in a October Fact SheetVerizon reported that it served about 93 million postpaid retail customers as of September 30, 2023.
If you received notice about the settlement by email or mail, you are eligible to file a claim, according to the official. Verizon Administrative Fee Settlement Website.
How much could you get from the Verizon deal?
If the deal is approved and finalized, Verizon will pay $100 million into a settlement fund. Customers who submit valid claims before the deadline could receive up to $100 each as part of the settlement, depending on how long they were Verizon subscribers and how many valid claims are submitted.
How do I claim money as part of the agreement with Verizon?
The administrative site of the settlement has a claim form that eligible group members can complete and submit online.
You also can discharge (PDF), complete and send a paper form to this address:
Verizon Administrative Fee Agreement
c/o Agreement Administrator
1650 Arch St., Suite 2210
Philadelphia, PA 19103
The deadline to file a claim is 23:59:59 Pacific time, April 15, 2024.
When will I receive my settlement money from Verizon?
The FAQ about the deal says payments will be issued via check or electronic payment once the deal is approved and finalized. A hearing is scheduled for March 22, 2024.
For more money matters, learn Whether Social Security recipients are required to file a tax return and read about Tax Breaks Homeowners Can Take Advantage of to Get a Maximum Tax Refund.
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